Sage 50cloud Support Levels

To reflect customer requirements and to help ensure that our Sage 50cloud users gain the most from their software, Red Business Systems offer three levels of support:
Sage 50cloud Support Silver Gold Platinum
Unlimited telephone support to accredited support technicians
Unlimited remote access support using TeamViewer
Email support to
Access to Red Business Systems online help files
Additional Services
Remote training sessions using TeamViewer; uses include:
– Remote staff training *
– Report writing *
– Remote installation of Sage upgrades # * *
On-site professional services days; uses include:
– On-site training * *
– Installing Sage upgrades * *
Sage data repair, if required – cost usually approximately £195.00 * * *

* Chargeable at £75.00 per hour or £550.00 per day

# Software may be at additional cost

This a sample Support Contract, that can be modified to suit individual company’s requirements. Please call 01242 516 885 or email to see how Red Business Systems can help ensure you gain the most from your software.

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Contact the team at Red Business Systems to discuss your IT support needs