The Directors, Wayne and Florence Hillman established Insight Medical Products Limited in May 2000. From their base in Tetbury, Gloucestershire, Insight has become a highly respected supplier of good value, high quality products to the healthcare market. They work with hospital professionals to design and manufacture innovative products that will be of use to hospital departments world-wide.

Insight now has its own in-house manufacturing facility with a fully accredited cleanroom facility for manufacturing, assembly and packaging products, which comply to the Medical Device Directive. Insight pride themselves on their reputation for Customer Service and are committed to providing a first class service to all of our customers, in the UK and overseas.

Insight Medical were existing users of Sage 50 Accounts Professional when they requested a demonstration of Sage 50 Manufacturing Controller from Red Business Systems.

Why have a Manufacturing System?

The demonstration established that the important functionality to Florence was the Material Requirement Planning, Works Orders with Sub Contracting and the Traceability Modules. Sage 50 Manufacturing fully met the system requirements of Insight.

The Implementation

Red Business Systems worked with Insight Medical to implement a 3 user Sage 50 Manufacturing Controller. This included:

Assisting with the import of the Bills of Materials from existing spreadsheets
Creating the layout pack of
– Works order
– Sub-contract Advice Note
– Delivery Note including traceability
Training users of Sage

Using Sage 50 Accounts Professional and Sage 50 Manufacturing

Insight Medical have been utilising Sage 50 Manufacturing since 2014. Florence has answered several questions about their experience of utilising Sage 50 Manufacturing:

1. What is the most important feature of Sage 50 Manufacturing Controller for Sage 50?

For Insight Medical, we had been running our manufacturing operation with Word and Excel and it was becoming really time consuming and mistakes were happening. We had a demo by Phil at Red Business Systems and decided to go ahead.

We were given full training by Phil and haven’t looked back since, for me to be honest, it was hard to get used to, I had always used Sage accounts and found manufacturing acted very differently. But after the first couple of weeks it all clicked into place and with the support plan we have in place with Red Business help is only a phone call away. We haven’t looked back and I can’t imagine how we managed before it is really straight forward to use.

2. How do you feel Sage 50 Manufacturing Controller has assisted Insight Medical? For example, would you say it has saved cash, increased productivity or assisted in quality control?

In 2017 our part time regulatory manager, left and we now have a full time one. I feel we are utilising manufacturing to the full, it has made it easier for our new manager to work with the new ISO13485 2016, and also to set up procedures and paperwork that we need for full traceability. It also allows us to run the programme in line with our QA manual.

I am not sure what the cash saving would be, but we have increased productivity as it’s not as time consuming as our previous system. I also think that because of the way Manufacturing Controller works it has alleviated mistakes, we still run an excel sheet alongside for our batch numbers and GRN numbers. This is purely as we have a lot of products and users and it’s a quick visual check but really is not necessary.

We have also noticed less errors on the monthly stock take as delivery notes now have, Lot Number, GRN and location on them, so the stock take is no longer a thing to be dreaded and spending hours going through where something has gone with only excel to help! If there is an error you can easily look at the GRN in question and quickly see where the mistake has happened.

Since having Sage Manufacturing we have also transferred our Sage 50 accounts support to Red Business as if there is occasionally a problem, they can sort both out for us.

3. What other features would you like to use from Sage 50 Manufacturing Controller, or what other features would you like to be included?

We have discussed with Phil at Red Business, using the Certificates of Conformity module within Sage 50 Manufacturing, this is something we need to progress.