As a Manufacturing Software Consultant at Red Business Systems, you will play a crucial role in providing comprehensive support, consultancy, and sales services related to Sage 50 Accounts and Cim50 and Manufacturing Software.

Your responsibilities will include managing the support desk, assisting customers in optimising the software’s capabilities, providing training and consultancy from inception to go-live, and driving the sales cycle from lead generation to successful closure. A strong background in Sage and Cim50 with Crystal, SQL, and IT network skills is essential. A proven track record in similar roles is expected.

Key responsibilities:

1. Customer Support:

  • Manage the support desk to promptly address and resolve customer queries and issues related to Sage 50 and Cim50 software.
  • Work closely with customers to ensure they receive the best possible support and are maximizing the benefits of the software.

2. Consultancy Services:

  • Provide expert advice and consultancy to customers on utilizing Sage 50 and Cim50 to address their specific accounting and manufacturing needs.
  • Collaborate with clients to understand their business requirements and customize the software to suit their unique workflows.

3. Implementation Management:

  • Oversee the entire implementation process, starting from project planning to successful execution and Go-live.
  • Conduct software installations, configurations, and data migration as needed, ensuring a smooth transition for clients

4. Training Delivery:

  • Develop and deliver training programs tailored to customer needs, focusing on efficient usage of Sage 50 and Cim50 software functionalities.
  • Empower clients to become proficient in handling the software and adopting best practices.

5. Sales Cycle Management:

  • Engage in lead generation and prospecting activities to identify potential clients interested in Sage 50 and Cim50 solutions.
  • Conduct software demonstrations to showcase the software’s features and benefits to prospective customers.
  • Manage the sales cycle, from initial contact through negotiations to closing deals.

6. Additional Responsibilities:

  • Act as a key point of contact and liaison with third-party suppliers, including Sage, CIM-software, Referral Partners, and Support Partners.
  • Collaborate with these suppliers to address any integration issues, software updates, and other related matters to ensure a seamless experience for customers.

Required Skills and Qualifications:

  • Proven track record in providing support, consultancy, and sales services for Sage 50 Accounts and CIM50 Manufacturing Software.
  • Strong knowledge and experience in working with Crystal Reports and SQL for reporting and data analysis purposes.
  • Proficiency in IT network skills to troubleshoot and address software-related network issues.
  • Excellent project management skills to oversee implementation projects effectively.
  • Exceptional communication and interpersonal abilities to work closely with customers, understanding their requirements, and delivering effective training.
  • Problem-solving mindset to address complex software-related challenges and provide suitable solutions.
  • Self-motivated, organised, and capable of managing multiple tasks and priorities.
  • Ability to work both independently and collaboratively within a team environment.

Remuneration and Package:

The remuneration and package for the Manufacturing Software Consultant position will be based on a combination of factors, including qualifications, experience, and performance. Red Business Systems is committed to offering a competitive salary that reflects the candidate’s expertise and achievements in the field.

Red Business Systems acknowledges the value of its employees and aims to incentivize outstanding performance and dedication through performance-based bonuses and recognition programs. The company believes in fostering a positive and rewarding work environment that encourages professional growth and continuous learning.

Please note that the specific details of the remuneration and package will be discussed during the interview process with eligible candidates based on their qualifications and experience.

Additional information:

  • This is a home-based role, offering the flexibility to work remotely. The ability to work unsupervised and manage your own workload efficiently is essential to excel in this position.
  • The role may require occasional travel to customer sites as necessary to provide on-site support and consultancy services.
  • Working hours for this position are from 8:30 AM to 5:00 PM. However, flexibility to work outside of these hours is a prerequisite, ensuring timely support to customers, to minimise customer down time and to meet project deadlines.

If you possess the required expertise and are passionate about delivering first class support, consultancy, and sales services for Sage 50 and Cim50 software, we encourage you to apply for the position of Manufacturing Software Consultant at Red Business Systems.

How to apply:

To apply for the position of Sage Accounts and Cim50 Support Consultant or to obtain further information about the role, please contact Phil Stephens, Director of Red Business Systems, via email at Be sure to include your resume and a cover letter detailing your relevant experience and skills. We look forward to hearing from you and potentially welcoming you to our dedicated team!